Returns & Exchanges

At ZOZOFIT, we are committed to your fitness journey and offer a 30-day return window for all 3D body scanning gear to ensure you find the perfect fit. If you are not completely satisfied with your purchase, we provide a streamlined exchange or refund process for all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare the Package

  Place the ZOZOSUIT in its original packaging, ensuring all components and tags are included to qualify for a full refund.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our team receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.